Terms and Conditions: Concept and Objectives
1win India is an officially registered and licensed gambling establishment. The activity of this institution is legal in India. In addition, the company cooperates with law enforcement and other government agencies in the fields of anti-money laundering, personal data protection, responsible gaming, and so on.
The basis of the above areas is a comprehensive “terms and conditions” document. This agreement is between the customer and 1win India at the time of account creation. The user needs to familiarize himself with the basic rules of staying on the official web page and mobile application, as well as be aware of his rights and obligations. After reading the document, the player must agree to the implementation of these rules. Otherwise, the client will not be able to access the products and services of the gambling establishment.
The 1win India Guide may modify or supplement the provisions of this document from time to time. All adjustments will be notified to each player in advance by email. However, users should sometimes visit the corresponding section on the official website and stay tuned for updates.
Bets: order, rules, and conditions
The main entertainment on the official website and 1Win mobile application of 1win India is betting on a wide range of sports events. Users should be aware that this procedure has a certain order and rules:
- Bets are not calculated at the request of the company’s employees. This happens after receiving official information from the processing center.
- Each player must check the correctness of the amount he received in case of winning. If the winnings were calculated incorrectly, the user must report this within 10 days.
- The organization has the right to change the conditions for accepting bets, which the client must clarify before the start of the game.
- If the employees make mistakes when accepting bets, the bookmaker may recognize this as invalid.
- If the employees find out that the user knew about the results of the match in advance, then the bet will be canceled, and the profile will be temporarily blocked until the circumstances are clarified.
- The client can only place a bet on the amount that does not exceed the funds in the account.
- All bets are accepted only before the start of the sporting event, otherwise, it will not be considered valid. The only exception is live betting.
Match: results and disputes
After the bets have been placed, the sporting event begins. All events that occur after the end of the match are subject to the following rules:
- If the result was announced incorrectly by the bookmaker, then the bet may be subject to recalculation.
- Only official information from sources responsible for the match is used to calculate the bet.
- If the date and time of the sporting event are not correct, 1win India is not responsible for this. All information provided on the official web page is approximate.
- The user must independently study information from independent sources about the upcoming match in order to avoid inaccuracies or errors.
- If the information in different sources does not match, the bookmaker may suspend the payment of winnings until all data is confirmed.
- If the results differ from the broadcast data, then 1win will recalculate based on the broadcast results.
Conditions for participants
Gambling and sports betting at 1win is not permitted for all persons. Before starting the game, the user must make sure that he meets certain requirements:
- The client must be over 18 years of age. It may also be a different age, which is determined by the relevant jurisdiction. The company will carefully monitor that minors cannot use 1win products.
- The organization does not provide any legal advice on the legality of services in a particular country. Therefore, the client must independently verify, or with the help of a lawyer, that the activities of 1win are fully permitted in his state.
- Residents of the following countries cannot create a profile on the website: United States, Netherlands, France, Canada, United Kingdom, Panama, Malta, North Korea, Albania, Switzerland, and Italy.
- Also, bets cannot be accepted by those people who are participating in a sporting event. For example coaches, players, referees, or their relatives.
Registration
Only through the registration process, the user will be able to start a full-fledged activity in 1win India. At this stage, users need to know the following rules:
- The client has a choice in the way the profile is created. He can choose to register “one-click” or via email. In the second case, in addition to the email address, you must specify the name, date of birth, and phone number.
- When creating an account, you must specify a real email address, as this will later be used to communicate with the gambling establishment.
- By going through the registration process, the user confirms that he has provided complete, accurate, and truthful information about himself. At any time, employees of the institution can request supporting documents.
- Each client is allowed to create only one account in 1win.
- After creating an account, the player must keep the username and password confidential. In addition, you may not transfer or sell your profile.
Deposit and withdrawal
All games and entertainment in 1Win India are for real money. Therefore, before starting the game, a deposit is required, and in case of a successful bet, the client can withdraw the winnings. You need to know some rules that relate to these procedures:
- The user must confirm that the funds used for payments were not received as a result of the attack activity.
- The client can deposit and withdraw money only using his payment method and to his account. It is forbidden to transfer money to third parties.
- Payment can only be made using those payment methods that are available in 1win. The company does not accept cash payments.
- If the organization determines that the funds used to make a deposit were obtained through fraud, employees may block the player’s account.
Violation of rules
While staying at the 1win gambling establishment, customers are prohibited from doing the following:
- Conspire with multiple individuals to deceive the institution and gain a benefit.
- Transfer or sell your profile to third parties.
- Use the platform for money laundering, fraud, or terrorist financing.
- Use malicious programs and systems to disable the organization’s servers.
- The user cannot insult other customers or employees of the company.
- The client can use the services of the gambling establishment only for entertainment and not commercial purposes.
Customer Service
If users have questions regarding the terms and conditions, or other features and functionality of the web page, they can contact customer support. In addition, it is also available for filing a complaint or resolving a dispute.
To do this, customers need to use any of the available methods:
- Email: [email protected];
- Mobile number: 8(800)301 77 89.
